Visitors to our websites

When someone visits our site we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

 

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The Information Commissioner’s Office groups them into three overlapping groups.

 

Session cookies

Files that allow a site to link the actions of a visitor during a single browser session. These might be used by an internet bank or webmail service. They are not stored long term and are considered "less privacy intrusive" than persistent cookies.

 

Persistent cookies

These remain on the user's device between sessions and allow one or several sites to remember details about the visitor. They may be used by marketers to target advertising or to avoid the user having to provide a password each visit.

 

First and third-party cookies

A cookie is classed as being first-party if it is set by the site being visited. It might be used to study how people navigate a site. It is classed as third-party if it is issued by a different server to that of the domain being visited. It could be used to trigger a banner advert based on the visitor's viewing habits.

 

How we use cookies

We use only Session cookies on our website.

 

Useful Links

About cookies and their removal

Jargon buster

 

Our use of Google Analytics

We also use Google Analytics to collect information about how visitors use our site. We use the information to constantly improve content and offer our customers a higher quality experience. The tracking of visitors to the site is anonymous although visits in relation to email campaigns may track specific user journeys to ensure that marketing activities continue to be relevant. Detailed information is used solely by Pinnula and is never distributed in whole or in part to third parties. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google.